Position Details
Reference Number 40704
Position Title Patient Service Assistant
Employment Type Permanent Part Time
Location Sunshine Hospital
Position Summary

Patient Service Assistant

Part-time / Casual


Western Health is seeking the services of suitably qualified and experienced Patient Service Assistants to join our team based at Sunshine Hospital.

We have various part-time rosters available for both morning and afternoon shifts including weekends.

Casual opportunities are also available and will be required to work across all sites and shifts.

We are seeking individuals that are focused on providing the best possible care for our patients and who are dedicated to ensuring a high standard of cleanliness and hygiene, particularly in patient areas.

Previous experience working in a busy hospital environment and competent in the use of electric bed moving devices will be highly regarded.

Successful applicants will need to be able to demonstrate their ability to think laterally and have proven reliability/flexibility skills with the ability to work within a diverse workforce. The PSA is an integral member of the hospital team, contributing to OH&S, patient flow and daily functionality of the hospital setting.

Applicants must hold a Cert III in Health Service Assistance and applications are to include a cover letter and resume outlining your experience.

Essential Skills / Experience

  • HLT33115 - Certificate III in Health Services Assistance
  • Experience, knowledge and understanding of the delivery of PSA, Cleaning services and Patient transport processes within the health care environment.
  • Demonstrated communication and negotiation skills in a multicultural environment.
  • Customer focussed and able to develop effective relationships with all stakeholders.
  • Demonstrated ability to effectively work within a team or sole.
  • Effective communication skills both verbal and written.
  • Demonstrated problem solving abilities.
  • A commitment to providing a safe work environment.
  • Acceptable level of Language, literacy and numerary skills.

About Us

Our workforce of over 9,000 employees are driven by our values of ‘Compassion, Accountability, Respect, Excellence and Safety’ (CARES). We value our people and provide them the opportunity to grow and develop.  Our teams are friendly and supportive, ensuring we deliver a safe, person-centred and connected patient experience.

Western Health comprises of three acute public hospitals: Footscray, Sunshine and Williamstown Hospital. We also operate the Joan Kirner Women’s and Children’s, Sunbury Day Hospital, Transition Care at Hazeldean and a range of community based services. We care for a diverse community of over 1 million people with complex care needs ranging from Neonates to Geriatrics.

Our employees enjoy a wide range of benefits such as:

  • Professional development support
  • Career advancement opportunities
  • Salary packaging including novated vehicle leasing
  • Work-life balance

Western Health is an equal opportunity employer committed to attracting and retaining diversity in our workforce. We encourage applications from Aboriginal and Torres Strait Islander people.

Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe.

All appointments are made subject to a satisfactory Police Record Check, an Immunisation status clearance and (if applicable) a Working with Children’s Check.

Western Health do not accept unsolicited resumes/applications from Recruitment Agencies.

Selection Criteria
Contact Person Marie Brennan
Contact Number 0438059134
Closing Date 20/06/2021
Position Description PSA - Position Discription_2018.pdf
Application Guide click here to view
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