Position Summary |
Western Health are seeking a Communications Switchboard Operator / Receptionist for the Western Health.
The Switchboard Operator / Receptionist provides a courteous, friendly, prompt and efficient ‘front of house’ reception and telephone switchboard service to the hospital and undertakes various associated clerical duties:
- Handle telephone calls and inquiries clearly and efficiently
- Provide paging services (internal and external) promptly and efficiently
- Give clear and efficient assistance to patients, carers, visitors and staff
- Maintain confidentiality of patient information at all times
- Operate the telephone switchboard efficiently
- Maintain good knowledge of hospital departments and services
- Provide clear and concise communication in a polite manner in the process of performing duties so as to achieve a high level of satisfaction from service recipients
- Be available to work on Christmas day on a rotational basis.
Applicants may be required to undergo a police records check and will be requested provide copies of qualifications and registration where appropriate.
Only applicants that are qualified to work in Australia may apply.
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