Position Details
Reference Number 35189
Position Title Community Residential Withdrawal Unit- Welfare Worker
Employment Type Permanent Full Time, Permanent Part Time
Location Drug and Alcohol
Position Summary

About Us

Western Health manages three acute public hospitals: Footscray, Sunshine and Williamstown Hospital. It also operates the Sunbury Day Hospital, Transition Care at Hazeldean and a range of community based services. We care for a culturally diverse population of more than 1 million people. We have 7,000 employees who are driven by our values of ‘Compassion, Accountability, Respect, Excellence and Safety’ (CARES).

Our continued growth has seen the addition of a new purpose built, multi-storey Joan Kirner Women's and Children's at Sunshine Hospital.

About the Role

Role of the welfare worker will be working in a small team consists of Registered Nurse and Program Coordinator. The role includes provision of case management, counselling, withdrawal support and the facilitation of admissions and discharge planning of clients in both adult and youth residential withdrawal units. The welfare worker operates across all hours of the service operation i.e. 24/24 rotating roster.


  • Develop and deliver a comprehensive psychosocial program which addresses problematic substance and poor mental health and subsequent complexity of issues; and coordinate and support colleagues to deliver this program also
  • Build effective relationships with the client’s family and significant others, relevant self-help and mutual aid groups, and other health and welfare services to support and enhance positive outcomes for clients.
  • Provide information, skilled therapeutic brief interventions and psycho education program to clients admitted in the Dual diagnosis rehabilitation centre.
  • Contribute to the further development and/or implementation of individual treatment plans.
  • Review and adjust individual treatment plans (ITP’s) to support consumers to achieve treatment goals
  • Contribute to MDT meetings and communicate any issues/concerns/successes regarding clients presentation and participation in the program
  • With other clinicians who also deliver the therapeutic program, complete Optional Assessment Modules where this additional Assessment information will assist with the further development of treatment plans and treatment objectives whilst in the centre

Skills & Experience OR Essential Criteria

  • Qualifications in a relevant discipline (welfare, social work, community development or equivalent).
  • Minimum qualifications to Certificate IV level in drug and alcohol, or willingness to work towards the same or equivalent
  • Current “Working With Children Check”
  • Excellent interpersonal, communication, conflict resolution and negotiation skills
  • Demonstrated capacity to manage and problem solve in crisis situations
  • Basic computer literacy skills


We offer a wide range of benefits such as:

  • Work-life balance
  • Professional development and career advancement opportunities
  • Salary packaging including novated vehicle leasing
  • Onsite fitness clubs
  • Culturally safe and respectful environment
  • Access to an Employee Assistance Program


At Western Health, we value our employees and provide them the opportunity to grow and develop.  Our teams are friendly and supportive, ensuring we deliver a safe, person-centred and connected patient experience. Western Health is an equal opportunity employer committed to attracting and retaining diversity in our workforce. We encourage applications from Aboriginal and Torres Strait Islander people.

Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe.

All appointments are made subject to a satisfactory Police Record Check, an Immunisation status clearance and (if applicable) a Working With Children’s Check.

Western Health do not accept unsolicited resumes/applications from Recruitment Agencies.

Selection Criteria Essential: Full Drivers Licence Previous experience in drug and alcohol
Essential: Minimum qualification Certificate 4 in AOD
Contact Person Harpreet Dhaliwal
Contact Number 83456730
Alternate Contact Person Ruben Ruolle
Alternate Contact Number 83456682
Closing Date 16/07/2019
Position Description 2018 Welfare Worker Detox unit PD.pdf
Application Guide click here to view
About Western Health About Western Health