The Emergency Department Clerk performs clerical duties in all areas and campuses of the Emergency Department that require support and responsibilities include managing reception, clerical and data entry duties relating to the patient journey through the department, communicating with all relevant areas, paging staff, facilitating bed allocations and the maintenance of patient medical records.

To be Successful in this Role you

• Demonstrated ability to work effectively as part of a team

• Availability to work a variety of shifts including morning, afternoon and night shifts, including weekends; and across three campuses: Footscray, Sunshine and Williamstown, as required

• Excellent computer skills

• Demonstrated ability to multi-task and prioritise duties, work under pressure, and ability to adapt and flexible to change

• Highly developed customer service and interpersonal skills

About Us

Our workforce of over 11,000 employees are driven by our values of ‘Compassion, Accountability, Respect, Excellence and Safety’ (CARES). We value our people and provide them the opportunity to grow and develop.  Our teams are friendly and supportive, ensuring we deliver a safe, person-centred and connected patient experience.

Western Health is in a period of rapid growth. Our services comprise of four acute public hospitals: Footscray Hospital, Sunshine Hospital (including Joan Kirner Women's and Children's), Williamstown Hospital and Bacchus Marsh & Melton Hospital. We also operate Sunbury Day Hospital, Hazeldean, Grant Lodge Residential Aged Care, as well as community health centres in Melton, Caroline Springs and Bacchus Marsh and a range of community-based services. We care for a diverse community of more than 1 million people with complex care needs ranging from Neonates to Geriatrics.

Our employees enjoy a wide range of benefits such as:

• Professional development support
• Career advancement opportunities
• Salary packaging including novated vehicle leasing
• Work-life balance

Western Health is an equal opportunity employer committed to attracting and retaining diversity in our workforce. We encourage applications from Aboriginal and Torres Strait Islander people.

Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe.

All appointments are made subject to a satisfactory Police Record Check, an Immunisation status clearance (including evidence of COVID 19 vaccination) and (if applicable) a Working with Children’s Check.

Western Health do not accept unsolicited resumes/applications from Recruitment Agencies.