The Referral Management Team is responsible for the receipt, triage & wait listing of referrals and booking of patient appointments. The Patient Management Team is responsible for the patient arrival, clinical review and outcome management. Underlying these processes is data entry, data integrity and customer service.

The Specialist Clinic Clerk is responsible for the clerical and receptionist duties within the Outpatient Department.  In the course of his/her duties, he/she liaises with nursing, medical and ancillary staff, hospital departments, patients, other health care providers and members of the public.

To be Successful in this Role you

• Demonstrate excellence in time management skills.
• Ability to demonstrate initiative
• Ability to work with limited supervision.
• Motivated and enthusiastic with a positive attitude toward work and colleagues
• Flexibility to attend to a variety of clerical duties

About Us

Our workforce of over 7,000 employees are driven by our values of ‘Compassion, Accountability, Respect, Excellence and Safety’ (CARES). We value our people and provide them the opportunity to grow and develop.  Our teams are friendly and supportive, ensuring we deliver a safe, person-centred and connected patient experience.

Western Health comprises of three acute public hospitals: Footscray, Sunshine and Williamstown Hospital. We also operate the Joan Kirner Women’s and Children’s, Sunbury Day Hospital, Transition Care at Hazeldean and a range of community based services. We care for a diverse community of over 1 million people with complex care needs ranging from Neonates to Geriatrics.

Our employees enjoy a wide range of benefits such as:

• Professional development support
• Career advancement opportunities
• Salary packaging including novated vehicle leasing
• Work-life balance

Western Health is an equal opportunity employer committed to attracting and retaining diversity in our workforce. We encourage applications from Aboriginal and Torres Strait Islander people.

Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe.

All appointments are made subject to a satisfactory Police Record Check, an Immunisation status clearance and (if applicable) a Working with Children’s Check.

Western Health do not accept unsolicited resumes/applications from Recruitment Agencies.