Position Details
Reference Number 33294
Position Title Computer Clerk
Employment Type Temporary Part Time
Location Western Health
Position Summary

About Us
Western Health manages three acute public hospitals: Footscray, Sunshine and Williamstown Hospital. It also operates the Sunbury Day Hospital, Transition Care at Hazeldean and a range of community based services. We care for a culturally diverse population of more than 800,000 people. We have more than 7,200 employees who are driven by our values of ‘Compassion, Accountability, Respect, Excellence and Safety’ (CARES).

Our continued growth will see the completion of a new purpose built, multi-storey Joan Kirner Women's and Children's Hospital.

About the Role

The Medical Imaging Department aims to provide excellence in diagnostic and interventional imaging services including education, training and development to the staff and patients of Western Health. The Medical Imaging Department operates Monday–Friday 0800-1730 & MRI from 0700-2130 hours and provides emergency imaging services 24/7. The Department consists of many disciplines including the dedicated nursing and ancillary staff comprising the radiographers, clerical staff, clinical assistants, Radiology Registrars and Radiologists.

A Temporary part-time 12 month contract 64 hours per fortnight starting end of November, Monday-Friday with the ability to pick up additional shifts in the Medical Imaging Department across our 3 sites; the successful applicant should have a keen interest in Medical Imaging or working in a medical environment. Prior medical experience is desirable but not essential as on the job training will be provided. As a member of the Medical Imaging team, the Computer Clerk provides clerical and administration support, front desk reception and switchboard services according to a rotating roster.  Even while rostered onto a particular service, the Computer Clerk may be asked to assist other team members as workload varies, and on occasion work cross-campus in order to provide an efficient service to the Medical Imaging Department.

Medical Imaging provides a comprehensive range of diagnostic services including:

  • CT
  • X-Ray
  • Fluoroscopy
  • Angiography
  • Ultrasound
  • Mammography
  • MRI
  • Nuclear Medicine

Duties

  •  Ensure distribution of Medical Imaging reports are completed daily and the assigned distribution method is followed correctly.
  • Answer and respond to patient enquiries promptly and ensure Western Health’s best Practice and Radiology CARES ideology is followed.
  • Provide support to Doctors as requested.
  • Participate in annual culling of old films held in storage.
  • Understand and consider all forms of communication when engaging with stakeholders involved in   the patients care including but not limited to paging, faxing emails and telephone.
  • Demonstrate sound knowledge of the Radiology Information System (RIS) by understanding WHMI’s resources in order to provide patients with the most appropriate appointment across WHMI sites.
  • Demonstrate sound knowledge of the Totalcare system to ensure correct billing of all patients by understanding WHMI’S billing processes, guidelines and Medicare schedule.
  • Provide referrer’s priority access to our services by ensuring the distribution of Medical Imaging reports are completed daily and to assigned distribution method is followed correctly.
  • Contribute to the department’s objective of reducing patient wait times for examinations.

Benefits

We offer a wide range of benefits such as:

  • Work-life balance
  • Professional development and career advancement opportunities
  • Salary packaging including novated vehicle leasing
  • Onsite fitness clubs
  • Culturally safe and respectful environment
  • Access to an Employee Assistance Program

Culture

At Western Health, we value our employees and provide them the opportunity to grow and develop.  Our teams are friendly and supportive, ensuring we deliver a safe, person-centred and connected patient experience. Western Health is an equal opportunity employer committed to attracting and retaining diversity in our workforce. We encourage applications from Aboriginal and Torres Strait Islander people.

All appointments are made subject to a satisfactory Police Record Check, an Immunisation status clearance and (if applicable) a working with children’s check.

Western Health does not accept unsolicited resumes/applications from Recruitment Agencies.

No resumes will be accepted via email, all applications must be online.

Selection Criteria
Contact Person Stephanie Pfeiffer
Contact Number 83450026
Contact Email stephanie.pfeiffer@wh.org.au
Closing Date 02/10/2018
Position Description PD Mar 2018 Clerical staff.pdf
Application Guide click here to view
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