Position Details
Reference Number 33950
Position Title Senior case manager
Employment Type Permanent Full Time
Location Williamstown Hospital
Position Summary

About Us

Western Health manages three acute public hospitals: Footscray, Sunshine and Williamstown Hospital. It also operates the Sunbury Day Hospital, Transition Care at Hazeldean and a range of community based services. We care for a culturally diverse population of more than 1 million people. We have 7,000 employees who are driven by our values of ‘Compassion, Accountability, Respect, Excellence and Safety’ (CARES).

Our continued growth has seen the addition of a new purpose built, multi-storey Joan Kirner Women's and Children's at Sunshine Hospital.

About the Role

  • Permanent full-time position
  • Supportive multi-disciplinary team
  • Based at Williamstown Hospital

Seeking an experienced Case Manager to work in the Community Based Transition Care Program.  This position will provide clinical leadership across the TCP team and will have responsibilities to facilitate admission/discharge processes to ensure maximum occupancy rates are achieved.

This is a new position and there is opportunity to contribute to the development of the position.

The Transition Care Program is goal oriented, time-limited and targets older people at the conclusion of a hospital episode who have been identified as requiring residential care or low-level therapy in their in own home. Specifically, the program allows time, resources and support in a non-hospital environment for patients to complete the restorative process, optimise functional capacity and finalise and access longer-term care arrangements.

Duties

  • Provide clinical leadership and support to the Community TCP team
  • Facilitate admission/discharge processes in consultation with SNAP to ensure maximum occupancy rates are achieved
  • Provide case management and support for allocated Transition Care patients according to program guidelines and the National Standards of Practice for Case Management (2013).
  • Provide initial and ongoing assessment of patients, their support networks and their capacity to provide care.
  • Establish and lead the coordination of care plans through consultation with patients/families, the treating team including community services.
  • Promote client directed care plans and goal setting.
  • Act as an advocate for patients where appropriate.
  • Identify any changes to and monitor Transition Care patients care needs and adjust care plans as appropriate.
  • Actively assist Transition Care patients and their carers/families regarding longer term care arrangements through accessing appropriate specialised support and accommodation (aged care facilities).
  • Assist to build relationships between the Transition Care program, Western Health as well as community and aged care facilities.
  • Ensure appropriate service involvement in the Transition Care episode of care through liaison with key program staff including the Geriatrician, GP, nursing staff, allied health clinicians and external service providers.

Skills & Experience OR Essential Criteria

  • Bachelor Degree in relevant Nursing or Allied Health Discipline and registration with relevant professional body (as required)
  • Understanding and experience with My Aged Care (MAC) to facilitate access to ongoing services, assessments and accommodation pathways
  • Demonstrated experience in Case Management
  • Experience in complex discharge planning from a hospital setting
  • Experience working with non-acute/community service providers and residential aged care facilities
  • Demonstrated experience working with a multidisciplinary team
  • Excellent written and verbal communication skills
  • Experience in staff and student supervision
  • Experience leading service development and continuous quality improvement processes

Benefits

We offer a wide range of benefits such as:

  • Work-life balance
  • Professional development and career advancement opportunities
  • Salary packaging including novated vehicle leasing
  • Onsite fitness clubs
  • Culturally safe and respectful environment
  • Access to an Employee Assistance Program

Culture

At Western Health, we value our employees and provide them the opportunity to grow and develop.  Our teams are friendly and supportive, ensuring we deliver a safe, person-centred and connected patient experience. Western Health is an equal opportunity employer committed to attracting and retaining diversity in our workforce. We encourage applications from Aboriginal and Torres Strait Islander people.

Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe.

All appointments are made subject to a satisfactory Police Record Check, an Immunisation status clearance and (if applicable) a Working With Children’s Check.

Western Health do not accept unsolicited resumes/applications from Recruitment Agencies

Selection Criteria Essential: Bachelor Degree in relevant Nursing or Allied Health Discipline and registration with relevant professional body (as required)
Essential: Demonstrated experience in Case Management
Essential: Experience in complex discharge planning from a hospital setting
Essential: Experience working with non-acute/community service providers and residential aged care facilities
Essential: Demonstrated experience working with a multidisciplinary team
Essential: Understanding the Transition Care Program and experience with My Aged Care (MAC) to facilitate access to ongoing services, assessments and accommodation pathways
Essential: Highly developed interpersonal, written and electronic communication skills
Essential: Excellent organisational and time management skills
Essential: Experience in staff and student supervision
Essential: Experience leading service development and continuous quality improvement processes
Essential: Commitment to continuing professional development
Essential: A current Victorian driver's licence
Essential: Computer literacy
Contact Person Megan Slattery
Contact Number 0481918381
Closing Date 26/04/2019
Position Description TCP Senior Case Manager Position description. January 2019.docx
Application Guide click here to view
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