Position Details
Reference Number 31838
Position Title Computer Clerk - Medical Imaging
Employment Type Temporary Part Time
Location Western Health
Position Summary

About Us
Western Health manages three acute public hospitals: Footscray, Sunshine and Williamstown Hospital. It also operates the Sunbury Day Hospital, Transition Care at Hazeldean and a range of community based services. We care for a culturally diverse population of more than 800,000 people. We have more than 7,200 employees who are driven by our values of ‘Compassion, Accountability, Respect, Excellence and Safety’ (CARES).

Our continued growth will see the completion of a new purpose built, multi-storey Joan Kirner Women's and Children's Hospital.

About the Role

The Medical Imaging Department aims to provide excellence in diagnostic and interventional imaging services including education, training and development to the staff and patients of Western Health. The Medical Imaging Department operates Monday–Friday 0830-1700 hours and provides emergency imaging services 24/7. The Department consists of many disciplines including the dedicated nursing and ancillary staff comprising the radiographers, clerical staff, clinical assistants, Radiology Registrars and Radiologists.

A temporary 12 month part-time contract (72 hours per fortnight) is available in Medical Imaging; the successful applicant should have a keen interest in Medical Imaging or working in a medical environment. Prior medical experience is desirable but not essential as on the job training will be provided. As a member of the Medical Imaging team, the Computer Clerk provides clerical and administration support, front desk reception and switchboard services according to a rotating roster.  Even while rostered onto a particular service, the Computer Clerk may be asked to assist other team members as workload varies, and on occasion work cross-campus in order to provide an efficient service to the Medical Imaging Department.

Medical Imaging provides a comprehensive range of diagnostic services including:

  • CT
  • X-Ray
  • Fluoroscopy
  • Angiography
  • Ultrasound
  • Mammography
  • MRI
  • Nuclear Medicine


  •  Ensure distribution of Medical Imaging reports are completed daily and the assigned distribution method is followed correctly.
  • Answer and respond to patient enquiries promptly and ensure Western Health’s best Practice and Radiology CARES ideology is followed.
  • Provide support to Doctors as requested.
  • Participate in annual culling of old films held in storage.
  • Understand and consider all forms of communication when engaging with stakeholders involved in   the patients care including but not limited to paging, faxing emails and telephone.
  • Demonstrate sound knowledge of the Radiology Information System (RIS) by understanding WHMI’s resources in order to provide patients with the most appropriate appointment across WHMI sites.
  • Demonstrate sound knowledge of the Totalcare system to ensure correct billing of all patients by understanding WHMI’S billing processes, guidelines and Medicare schedule.
  • Provide referrer’s priority access to our services by ensuring the distribution of Medical Imaging reports are completed daily and to assigned distribution method is followed correctly.
  • Contribute to the department’s objective of reducing patient wait times for examinations.

Skills & Experience OR Essential Criteria

  • Prior experience in a Medical Imaging facility is highly desirable but not essential as on the job training will be provided.
    • Ability to adapt to a changing environment
    • Excellent interpersonal and communication skills
    • Excellent Organisational skills
    • Demonstrated ability to maintain strict confidentiality
    • Well-developed written and oral communication
    • Demonstrated commitment to consumer needs
    • Proficient in Windows 7 and Microsoft Office Packages


We offer a wide range of benefits such as:

  • Work-life balance
  • Professional development and career advancement opportunities
  • Salary packaging including novated vehicle leasing
  • Discounted Onsite car parking
  • Onsite fitness clubs
  • Culturally safe and respectful environment
  • Access to an Employee Assistance Program


At Western Health, we value our employees and provide them the opportunity to grow and develop.  Our teams are friendly and supportive, ensuring we deliver a safe, person-centred and connected patient experience. Western Health is an equal opportunity employer committed to attracting and retaining diversity in our workforce. We encourage applications from Aboriginal and Torres Strait Islander people.

All appointments are made subject to a satisfactory Police Record Check, an Immunisation status clearance and (if applicable) a working with children’s check.

Western Health does not accept unsolicited resumes/applications from Recruitment Agencies.

Selection Criteria
Contact Person Ruth Wileman
Contact Number 83450026
Alternate Contact Person Stephanie Swanson
Alternate Contact Number 83450026
Closing Date 19/02/2018
Position Description POSITION DESCRIPTION.docx
Application Guide click here to view
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