Position Details
Reference Number 53288
Position Title Clerical Team Lead – Emergency Department
Employment Type Permanent Full Time, Permanent Part Time
Location Western Health
Position Summary

We are seeking motivated and professional individuals with communication and management skills to provide leadership to a cohort of ED clerks at Sunshine, Footscray and Williamstown campuses.  

The ED Clerical Team Leaders will be responsible for providing leadership and direction during their shift; guidance, support and training to clerks on the floor; and be a key-liaison between Nursing Leadership and the Clerical Workforce. The ED Clerical Team Leader will work closely with ED Clerical Coordinators, Data Assurance Clerks, and Nursing Leadership in ED.

There are three Team Leader Shifts: AM from 0700 to 1500, PM from 1500 to 2300, and Night Duty from 2300 to 0700. Team Leaders are encouraged to work a mixture of shifts be it AM/PM/ND and shifts on the floor to ensure skills are maintained.

To be successful in this role, you will have the following attributes and skills:

  • Enjoy working as part of team in a fast-paced environment that needs to respond quickly and efficiently to demand
  • Demonstrated ability to multi-task and prioritise duties, work under pressure and ability to adapt and be flexible to change
  • Have good communication skills
  • Ability to work collaboratively with the clerical leadership team
  • Knowledge of the health care industry and workflows within Emergency Departments

To apply for these roles, please read the attached Position Description before submitting your cover letter and CV by selecting ‘Apply Now’ and following the prompts. Please indicate in your cover letter for which stream you are applying. 

About Us

Our workforce of over 11,000 employees are driven by our values of ‘Compassion, Accountability, Respect, Excellence and Safety’ (CARES). We value our people and provide them the opportunity to grow and develop.  Our teams are friendly and supportive, ensuring we deliver a safe, person-centred and connected patient experience.

Western Health is in a period of rapid growth. Our services comprise of four acute public hospitals: Footscray Hospital, Sunshine Hospital (including Joan Kirner Women's and Children's), Williamstown Hospital and Bacchus Marsh & Melton Hospital. We also operate Sunbury Day Hospital, Grant Lodge Residential Aged Care, as well as community health centres in Melton, Caroline Springs and Bacchus Marsh and a range of community-based services. We care for a diverse community of more than 1 million people with complex care needs ranging from Neonates to Geriatrics.

Our employees enjoy a wide range of benefits such as:

  • Professional development support
  • Career advancement opportunities
  • Salary packaging including novated vehicle leasing
  • Work-life balance

Western Health is an equal opportunity employer committed to attracting and retaining diversity in our workforce. We encourage applications from Aboriginal and Torres Strait Islander people.

Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe.

All appointments are made subject to a satisfactory Police Record Check, an Immunisation status clearance (including evidence of COVID 19 vaccination) and (if applicable) a Working with Children’s Check.

Western Health do not accept unsolicited resumes/applications from Recruitment Agencies.

Selection Criteria
Contact Person Benjamin Davey
Contact Number 0435 210 975
Closing Date 22/04/2024
Position Description PD_ED Clerical Team Leader.pdf
Application Guide click here to view
About Western Health About Western Health